what is a junior ticket ticketek

Will the event be reserved seating or general admission. There was a spelling mistake in the email address entered. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Sellers Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. The obstruction varies in different venues. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Please be aware your membership number will never change throughout your years of membership. Yes, if you don't log in you will see a selection of national events. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. They get your card details and charge you for food boxes u didn't order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neal's for dishes you can't even eat cuz your allergies. How long are my friends seats placed on hold? Am I able to 'top up' my Ticketek Voucher with more credit? If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. If you have an issue with tickets purchased through an unofficial agency please return to the point . How do I unsubscribe from My Ticketek emails? Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. Will mobile tickets be removed from the Ticket Wallet after an event? Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Please refer to Ticketek's. <> For more information on requesting a physical card please see here, and for more information on Mobile Membership please see here. By clicking this link, a web page will be displayed containing your ticket. How do I subscribe to receive My Ticketek emails and/or SMS? If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. For all enquiries relating to ticketing, please visit Ticketek (MCG) or Ticketmaster (Marvel Stadium) locations. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. Ticketek Gift Vouchers are available to purchase online through ticketek.co.nz, Ticketek's mobile site and mobile apps, Ticketek agencies and over the phone through the Ticketek Call Centre. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Ticketek Online Terms of Use and Privacy Policy. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. 3 0 obj Simply open your mobile ticket as usual from the SMS you receive from Ticketek. If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? How do I access Accessible seating tickets? The mobile number provided will be sent your mobile ticket/s 8. You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. No, there will not be a priority system in place for AFL Members dining in 2023. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Ensure your contact and personal details are correct. If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. "The @Ticketek _AU app has crashed - right before Ed Sheeran. If you do not receive your club of support pack please contact the club directly. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. Yes, it will. If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. Sign In is displayed at the top of the 'My Events' section. Change My Location There was a problem with the email server that the message was sent to. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. to collect tickets. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. What if I enter my Voucher ID incorrectly online? Don't worry! Invitee A changes their mind and does not proceed with their purchase. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Concession and Children's ticket entitlements vary from event to event. Are Refundable tickets available through Ticketek Marketplace? Tickets will not be issued to persons other than the credit/debit card holder. To do this, please check the 'keep me signed in' box when you log in. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. Log into your My Ticketek account and make sure all the details are correct. Don't forget to bring your ezyTicket to the event. Yes, all events that Ticketek ticket for can be found on the mobile site. What happens if I purchase multiple tickets and haven't received them all? How do I purchase a Ticketek Gift Voucher? The Ticketek app was also reportedly glitching, stopping people from . A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. ezyTicket - your ticket is emailed to you in PDF format. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. When purchasing tickets for a particular event you may be limited to a specified number of tickets. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. What are the different types of Ticketek Gift Vouchers? No, we cannot refund the additional charge for the Refundable tickets. No. The transaction limit is 10 at both Marvel Stadium and the MCG. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services teams. details of the event including: name, date, time and venue. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. You will get an error message if you enter the Voucher ID incorrectly. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. You should receive it within 2-3 weeks, however, these timelines will be dictated by club processes. In most cases, tickets must be returned to the place where they were purchased. If you arrive late, you may not be admitted until a suitable break in the event. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. The email account that the message has been sent to is full. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. You now have the option to have your sign in details remembered for your next visit. Select 'Club Members & Public Reserve', enter your barcode number(s) into the space provided, and click 'Unlock tickets' 5. Be sure to select the discounted 'member' ticket. With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). When you book online you cannot choose the location of your seat. My tickets have not arrived after a reasonable amount of time, what do I do? The email may have been filtered by a spam filter. Do I need to add to Passbook to gain entry into the venue? You can access specific privacy information for Friend Spotter . You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). AFL Members have 2 options regarding entry to a game: General Admission or a Reserved Seat. We are the ticketing sales agent selling on behalf of promoters and according to their instructions. If magnified, the display may be blurry. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. If you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? Please see the links below from both Ticketek (MCG) and Ticketmaster (Marvel Stadium) regarding their mobile ticketing processes. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. This refers to the various levels of ticket types on offer; e.g. Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. While Ticketek takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. Upload your ticket. Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. You can find information on how to access your Mobile Membership through the AFL Live App here. What will happen if the barcode is sent to a non-smartphone? Set up your My Ticketek account, or check the details in your existing account. Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. Will I see personalised content on the mobile site? 3- 12 - Junior Ticket. %PDF-1.5 Tickets will be available to purchase, once onsale, through Ticketek. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} Group discounts may be offered but do not apply to all events. Marvel Stadium - Ticketmasters accessible seating hotline 1300 883 622 or complete theform on Ticketmasters website. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. Can event notifications and location services be turned off from the Ticketek app? Your confirmation email will include all of your delivery details, plus your customer information. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. If I received an invite, does Ticketek store my contact details? This means that for each event, tickets become available in order of best seating according to the promoter. An administration fee of $10 will be charged. Can I still access the full site on my phone if I need to? No, the credit card pre-fill feature simply gives you the option to save your card details. When I enter my Voucher ID online, it is notifying me that the voucher is 'not yet active', what does that mean? Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). f you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. Full Ticketek Refundable terms and conditions of sale can be viewed here. If this is the first time you have purchased tickets at ticketek.co.nz, you will be requested to enter your address to complete your ticket purchase. The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. Why is there a time limit when I buy tickets? https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm The user will not be able to view the ticket. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). RT @MONSTERGRP: [Notice] @henrylau89 will be playing the @sonicamusicfestival in Australia on March 17th Check out the links before for tickets to the Sidney Myer Music Bowl in Melbourne! An invitee purchasing seats can select up to the maximum seats currently remaining for the group. Their customer service to follow up and right the problems is poor. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. If you purchased online or through our call centre please contact Customer Service for further assistance. Where can I get more information about privacy for Friend Spotter? Limitations on number of tickets purchased. If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. General Terms and Conditions You might find the following websites helpful if you want more information about ticket scalping: Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. endobj Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. What happens if my tickets do not arrive in time? I had the opportunity to study abroad in Australia during the summer of my Junior year. This allows the Friend Spotter feature to link your seat location with your Facebook friends. There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. Visit the Ticketek Groups page for more information. What happens if my phone is out of battery or my network coverage is low when I get to the venue? Can I sell tickets using online auction sites like eBay? You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. To do so, members will be required to use the 12-digit barcode number on the back of their member card, entering it on the website of the relevant ticketing agent (Ticketmaster at Marvel Stadium, Ticketek at the MCG). Find out more about. Where can I find my AFL Membership number? Yes, if you need to visit the full site on your phone for any reason, you can access it by hitting the "Standard Site" link at the base of all pages. How do I check the balance of my Gift Voucher? When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? This can be accessed using the 'Share and Save' button on the mobile ticket. On some occasions seats are released closer to the event. General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. Don't worry though, until you finalise your purchase the value will remain on your voucher. Will AFL Membership dining have a priority system in place to access tickets? If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. Staff are amazing under the circumstances," a third said. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. 1 0 obj endobj Tap the trash can at the top right of the event pass to shred the event pass. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). Venue/City Box Office - collect tickets when you arrive in New Zealand. To organise a replacement card to be mailed out, please contact the AFL Membership team on 1300 722 515. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. The Ticketek accessible bookings team is available Monday Saturday (not available Sunday), 9:00 AM 5:00 PM, and forms should be completed as early as possible and at least 24 hours prior to the event. I've sent an invitation but some or all of my friends did not receive their emails.

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