palo alto saml sso authentication failed for user

There is no impact on the integrity and availability of the gateway, portal, or VPN server. In the Type drop-down list, select SAML. Recently switched from LDAP to SAML authentication for GlobalProtect, and enabled SSO as well. From authentication logs (authd.log), the relevant portion of the log below indicates the issue: The username value used in SAML assertion is case-sensitive. Enforcing Global Protect only on remote sessions, Gobal Protect VPN says that I need to enable automatic Windows Updates on Windows 11. Login to Azure Portal and navigate Enterprise application under All services Step 2. 04:51 PM. with PAN-OS 8.0.13 and GP 4.1.8. enterprise credentials to access SaaS Security. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! No changes are made by us during the upgrade/downgrade at all. If you do not know - edited Step 2 - Verify what username Okta is sending in the assertion. To commit the configuration, select Commit. To configure Palo Alto Networks for SSO Step 1: Add a server profile. To clear any unauthorized user sessions in Captive Portal take the following steps: For all the IPs returned, run these two commands to clear the users: PAN-OS 8.0 is end-of-life (as of October 31, 2019) and is no longer covered by our Product Security Assurance policies. 09:47 AM The button appears next to the replies on topics youve started. In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Palo Alto Networks - Admin UI. Step 1. To enable administrators to use SAML SSO by using Azure, select Device > Setup. Palo Alto Networks thanks Salman Khan from the Cyber Risk and Resilience Team and Cameron Duck from the Identity Services Team at Monash University for discovering and reporting this issue. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Since you are hitting the ACS URL it would appear that the firewall is sending the request, but it isn't getting anything back from Okta. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. Select the SAML Authentication profile that you created in the Authentication Profile window(for example, AzureSAML_Admin_AuthProfile). On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. Because the attribute values are examples only, map the appropriate values for username and adminrole. Click on Device. must be a Super Admin to set or change the authentication settings Redistribute User Mappings and Authentication Timestamps. The log shows that it's failing while validating the signature of SAML. Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. Downloads Portal config and can select between the gateways using Cookie. There are three ways to know the supported patterns for the application: your GlobalProtect or Prisma Access remote . This issue is applicable only where SAML authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked) in the SAML Identity Provider Server Profile. Any unusual usernames or source IP addresses in the logs are indicators of a compromise. Empty cart. dosage acide sulfurique + soude; ptition assemble nationale edf The Identity Provider needs this information to communicate When I downgrade PAN-OS back to 8.0.6, everything goes back to working just fine. Main Menu. Go to Palo Alto Networks - Admin UI Sign-on URL directly and initiate the login flow from there. In the Identifier box, type a URL using the following pattern: The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Please contact the administrator for further assistance, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. In the Admin Role Profile window, in the Name box, provide a name for the administrator role (for example, fwadmin). In the SAML Identity Provider Server Profile window, do the following: a. I used the same instructions on Portal & Gateways, so same SAML idp profile. The client would just loop through Okta sending MFA prompts. Guaranteed Reliability and Proven Results! Perform following actions on the Import window a. If the web interfaces are only accessible to a restricted management network, then the issue is lowered to a CVSS Base Score of 9.6 (CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). Configure SAML Authentication; Download PDF. This website uses cookies essential to its operation, for analytics, and for personalized content. In the Setup pane, select the Management tab and then, under Authentication Settings, select the Settings ("gear") button. Add Duo SSO in Palo Alto console Log into the Palo Alto Management interface as an administrative user. When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected resources. The button appears next to the replies on topics youve started. An attacker cannot inspect or tamper with sessions of regular users. auth pr 01-31-2020 https://sts.windows.net/7262967a-05fa-4d59-8afd-25b734eaf196/. by configuring SaaS Security as a SAML service provider so administrators You On the Basic SAML Configuration section, perform the following steps: a. The Source Attribute value, shown above as customadmin, should be the same value as the Admin Role Profile Name, which is configured in step 9 of the the Configure Palo Alto Networks - Admin UI SSO section. 09:48 AM. Enable SSO authentication on SaaS Security. Manage your accounts in one central location - the Azure portal. Is TAC the PA support? To check whether SAML authentication is enabled for Panorama administrator authentication, see the configuration under Panorama> Server Profiles > SAML Identity Provider. We have imported the SAML Metadata XML into SAML identity provider in PA. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. Select SAML option: Step 6. If communicate comes back okay you should really contact TAC and have them verify your configuration and work with you to ensure that everything is working okay. Until an upgrade can be performed, applying both these mitigations (a) and (b) eliminates the configuration required for exposure to this vulnerability: (a) Ensure that the 'Identity Provider Certificate' is configured. 06-06-2020 Configure Palo Alto Networks - GlobalProtect SSO Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. This issue is fixed in PAN-OS 8.1.15, PAN-OS 9.0.9, PAN-OS 9.1.3, and all later versions. b. This issue cannot be exploited if SAML is not used for authentication. When a user authenticates, the firewall matches the associated username or group against the entries in this list. 06-06-2020 on SAML SSO authentication, you can eliminate duplicate accounts Finding roaches in your home every time you wake up is never a good thing. Please refer. Whether your office needs a reliable exterminator or your home is under attack by a variety of rodents and insects, you dont need to fear anymore, because we are here to help you out. c. Clear the Validate Identity Provider Certificate check box. Server team says that SAML is working fine as it authenticates the user. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement. In the Authentication Profile window, do the following: a. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. palo alto saml sso authentication failed for user. Learn how to enforce session control with Microsoft Defender for Cloud Apps. I had not opened my garage for more than two months, and when I finally decided to completely clean it, I found out that a swarm of wasps had comfortably settled in it. Enable your users to be automatically signed-in to Palo Alto Networks - Admin UI with their Azure AD accounts. If it isn't a communication issue you'll need to start looking at packet captures and a tool like the SAML DevTools extension to see exactly what your response is and ensure that everything actually lines up. You may try this out: 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider. and install the certificate on the IDP server. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks - Admin UI SSO, Create Palo Alto Networks - Admin UI test user, Palo Alto Networks - Admin UI Client support team, Administrative role profile for Admin UI (adminrole), Device access domain for Admin UI (accessdomain), Learn how to enforce session control with Microsoft Defender for Cloud Apps. After hours of working on this, I finally came across your post and you have saved the day. When an Administrator has an account in the SaaS Security XSOAR - for an environment of 26 Palo Alto Firewalls + 4 PANORAMA - is it worth it? Our professional rodent controlwill surely provide you with the results you are looking for. On PA 8.1.19 we have configured GP portal and Gateway for SAML authentic in Azure. Azure cert imports automatically and is valid. The button appears next to the replies on topics youve started. The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. The Palo Alto Networks - Admin UI application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. Local database I've been attempting to configure SAML authentication via Okta to my Palo Alto Networks firewall AdminUI. Click on Test this application in Azure portal. Followed the document below but getting error: SAML SSO authentication failed for user. When I go to GP. In the worst-case scenario, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). when Browsing to GP portal URL, redirection and Microsoft auth works fine and continues to Portal site. On PA 8.1.19 we have configured GP portal and Gateway for SAML authentic in Azure. Configure Palo Alto Networks - Admin UI SSO Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. A new window will appear. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI based on a test user called B.Simon. Step 2 - Verify what username Okta is sending in the assertion. In the Name box, provide a name (for example, AzureSAML_Admin_AuthProfile). The log shows that it's failing while validating the signature of SAML. The LIVEcommunity thanks you for your participation! In this case, the customer must use the same format that was entered in the SAML NameID attribute. Authentication: SAML IdP: Microsoft Azure Cause URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure Resolution 1. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, GlobalProtect Authentication failed Error code -1 after PAN-OS update, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. Update these values with the actual Identifier,Reply URL and Sign on URL. e. To commit the configurations on the firewall, select Commit. Click Accept as Solution to acknowledge that the answer to your question has been provided. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001V2YCAU&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. The step they propose where you open the advanced tab and then click 'ok' does not work anymore by the way, you now must click add and either choose a user, group or all before being able to click OK. What version of PAN-OS are you on currently? Upgrading to a fixed version of PAN-OS software prevents any future configuration changes related to SAML that inadvertently expose protected services to attacks. Please sign in to continue", Unknown additional fields in GlobalProtect logs, Azure SAML double windows to select account. SAML SSO authentication failed for user \'john.doe@here.com\'. Configure below Azure SLO URL in the SAML Server profile on the firewall To check whether SAML authentication is enabled on a firewall, see the configuration under Device > Server Profiles > SAML Identity Provider. It turns out that the Palo Alto is using the email address field of the user's AD account to check against the 'Allow List'. local database and a SSO log in, the following sign in screen displays. Configure Kerberos Server Authentication. Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. Important: Ensure that the signing certificate for your SAML Identity Provider is configured as the 'Identity Provider Certificate' before you upgrade to a fixed version to ensure that your users can continue to authenticate successfully. Palo Alto Networks is not aware of any malicious attempts to exploit this vulnerability. url. Contact Palo Alto Networks - Admin UI Client support team to get these values. Step 1 - Verify what username format is expected on the SP side. https://:443/SAML20/SP, b. Whats SaaS Security Posture Management (SSPM)? Click on the Device tab and select Server Profiles > SAML Identity Provider from the menu on the left side of the page. Configure SAML Single Sign-On (SSO) Authentication. Enable Single Logout under Authentication profile, 2. These attributes are also pre populated but you can review them as per your requirements. Instructions to configure a CA-issued certificate on IdPs are available at https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP. July 17, 2019, this topic does not apply to you and the SaaS Security palo alto saml sso authentication failed for user. Go to the Identifier or Reply URL textbox, under the Domain and URLs section. ACC Network Activity Source/Destination Regions (Leveraging the Global Filter feature), GlobalProtect Logs (PAN-OS 9.1.0 and above). From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. When you click the Palo Alto Networks - Admin UI tile in the My Apps, you should be automatically signed in to the Palo Alto Networks - Admin UI for which you set up the SSO. Select SAML-based Sign-on from the Mode dropdown. Duo authentication for Palo Alto SSO supports GlobalProtect clients via SAML 2.0 authentication only. Retrieve User Mappings from a Terminal Server Using the PAN-OS XML API. By continuing to browse this site, you acknowledge the use of cookies. The results you delivered are amazing! When I downgrade PAN-OS back to 8.0.6, everything goes back to working just fine. All Prisma Access services have been upgraded to resolve this issue and are no longer vulnerable. Identity Provider and collect setup information provided. CVSSv3.1 Base Score:10 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H), CWE-347 Improper Verification of Cryptographic Signature. The member who gave the solution and all future visitors to this topic will appreciate it! To deploy push, phone call, or passcode authentication for GlobalProtect desktop and mobile client connections using RADIUS, refer to the Palo Alto GlobalProtect instructions.This configuration does not feature the inline Duo Prompt, but also does not require that you deploy a SAML identity . There are various browser plugins (for the PC based browsers, most probably not for the smartphone, so you need to test this from a PC). Enable Single Logout under Authentication profile 2. Configure SAML Authentication. c. In the IdP Server Profile drop-down list, select the appropriate SAML Identity Provider Server profile (for example, AzureAD Admin UI). Send User Mappings to User-ID Using the XML API. If you dont add entries, no users can authenticate. You'll always need to add 'something' in the allow list. Palo Alto Networks Security Advisory: CVE-2020-2021 PAN-OS: Authentication Bypass in SAML Authentication When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected . This is not a remote code execution vulnerability. It is a requirement that the service should be public available. What makes Hunting Pest Services stand out from any other pest services provider is not only the quality of the results we deliver but also our versatility. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. After a SaaS Security administrator logs in successfully, When you integrate Palo Alto Networks - Admin UI with Azure AD, you can: To get started, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. This issue affects PAN-OS 9.1 versions earlier than PAN-OS 9.1.3; PAN-OS 9.0 versions earlier than PAN-OS 9.0.9; PAN-OS 8.1 versions earlier than PAN-OS 8.1.15, and all versions of PAN-OS 8.0 (EOL). The error message is received as follows. Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping . In early March, the Customer Support Portal is introducing an improved Get Help journey. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal. For more information about the My Apps, see Introduction to the My Apps. An Azure AD subscription. In addition to above, the Palo Alto Networks - Admin UI application expects few more attributes to be passed back in SAML response which are shown below. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We are on PAN-OS 8.0.6 and have GlobalProtect and SAML w/ Okta setup. Detailed descriptions of how to check for the configuration required for exposure and mitigate them are listed in the knowledge base article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK. Any advice/suggestions on what to do here? The client would just loop through Okta sending MFA prompts. 2023 Palo Alto Networks, Inc. All rights reserved. Enter a Profile Name. So initial authentication works fine. f. Select the Advanced tab and then, under Allow List, select Add. In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. Click Save. We have imported the SAML Metadata XML into SAML identity provider in PA. Authentication Failed Please contact the administrator for further assistance Error code: -1 When I go to GP. In early March, the Customer Support Portal is introducing an improved Get Help journey. In the Reply URL text box, type the Assertion Consumer Service (ACS) URL in the following format: Configure SAML Single Sign-On (SSO) Authentication Configure Google Multi-Factor Authentication (MFA) Reset Administrator Authentication Reset Administrator Password Unblock an Administrator View Administrator Activity on SaaS Security API Create Teams (Beta) Configure Settings on SaaS Security API Collaborators Exposure Level The LIVEcommunity thanks you for your participation! On the Firewall's Admin UI, select Device, and then select Authentication Profile. Okta appears to not have documented that properly. Learn more about Microsoft 365 wizards. There is another optional attribute, accessdomain, which is used to restrict admin access to specific virtual systems on the firewall. Edit Basic SAML configuration by clicking edit button Step 7. auth profile ' Google-Cloud-Identity ', vsys 'vsys1', server profile 'G-Sui Environment PAN-OS 8.0.x version PA-200 Google Idp Cause The timestamp in Firewall must be synced with the time in Idp server Resolution Enable NTP server in Firewall Attachments Other users also viewed: Actions Print Attachments 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider.2) Set to 'None' in 'Certificate for Signing Requests' and 'Certificate Profile' on the Device -> Authentication Profile -> authentication profile you configured for Azure SAML. "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. We use SAML authentication profile. Expert extermination for a safe property. If your instance was provisioned after ", Created On04/01/21 19:06 PM - Last Modified09/28/21 02:56 AM, SSO Response Status Additional steps may be required to use a certificate signed by a CA. on SaaS Security. . In this tutorial, you'll learn how to integrate Palo Alto Networks - Admin UI with Azure Active Directory (Azure AD). I get authentic on my phone and I approve it then I get this error on browser. You can use Microsoft My Apps. 01-31-2020 Can SAML Azure be used in an authentication sequence? Port 443 is required on the Identifier and the Reply URL as these values are hardcoded into the Palo Alto Firewall. Your business came highly recommended, and I am glad that I found you! provisioned before July 17, 2019 use local database authentication You can be sure that our Claremont, CA business will provide you with the quality and long-lasting results you are looking for! For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks - Admin UI needs to be established. Enable User- and Group-Based Policy. If the user has an email address in a different domain than the one the PA is configured to allow, then the PA denies the . . Expand the Server Profiles section on the left-hand side of the page and select SAML Identity Provider. authentication requires you to create sign-in accounts for each SaaS Security administrator. In the Identity Provider SLO URL box, replace the previously imported SLO URL with the following URL: https://login.microsoftonline.com/common/wsfederation?wa=wsignout1.0. Control in Azure AD who has access to Palo Alto Networks - Admin UI. Configuration Steps In Okta, select the General tab for the Palo Alto Networks - GlobalProtect app, then click Edit: Enter [your-base-url] into the Base URL field. The button appears next to the replies on topics youve started. Session control extends from Conditional Access. The member who gave the solution and all future visitors to this topic will appreciate it! 04:50 PM Version 11.0; Version 10.2; . No. Last Updated: Feb 13, 2023. Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3 In the Azure portal, on the Palo Alto Networks - Admin UI application integration page, find the Manage section and select single sign-on.

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